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About refunds, cancellations and "no
shows"...

This class and my reputation are
important to me and I would expect it
to be equally important to those who
choose to trust me with their
education (and their money), and
although I have never (never)
cancelled a class that was not due to
an act of God (once!) It would only be
reasonable to assume it could
happen again (but the odds are
against it). If this were to happen it is
not uncommon for people to assume
the worst and jump to a conclusion I
would like to avoid.
I have no want, need or desire to
cheat anyone and in fact have been
on the receiving side of this situation
and it kinda pissed me off (so I know
how it feels).
That being said, my business is not
huge by any scope of the imagination
and would like to avoid this
occurrence.
So this is how I approach it;

If you pay up front, (online or by other
means) It is with the understanding
that I will do all I can (and with every
intention)) to provide you the class
and all associated services on the
date agreed upon.
If by act of God, or some unavoidable
situation you cannot make the class
you will have two (2) opportunities to
reschedule and I will do all I can
within reason to meet your needs. If
you go beyond this limitation it will
incur a $25.00 rescheduling fee.
The assumption (bottom line) will be
that this is a non refundable situation
unless there is some inability on my
part to provide my end of the bargain
with the same two (2) rescheduling
options and $25.00 penalty (back to
you).

The bottom line is that we will work
together to get it done.

Finally, "no shows", I would expect a
heads up anytime this were to happen
as it takes me a couple hours just to
set up and IF there was no
notification it would leave
me....grumpy, and not receptive to
further attempts.

I am a pretty understanding guy but
you gotta help me out here.

End rant,
Dave

Methods of Payment and
assorted Important
relevant Information

Just so you know I am a
big believer in good old
fashioned "cash".
However, in this day and
age of Credit Cards, Debit
and the not so used
occasional check...
I understand the need for
flexibility and this online
pay option is the solution
for a growing number of
potential students I have
begun to encounter.

Here's my view on it;

I like cash as it is
immediate and solid when
it is in hand.
(gives me a warm fuzzy
feeling)

Checks I take with a
cautious optimism under
the belief there will be no
problems and awkward
moments. I understand
"stuff happens" just would
prefer it does not happen
to me.

Online Pay is cool (just
new to me) and when it
comes to computers I am
definitely on a learning
curve and am under the
(hopeful) belief I will feel
much more comfortable
down the road about this.

Nuff said,
Dave

Lets talk about the range issue...some more!

It has come to my attention that there are some who are concerned with the travel time
and distance relative to the range portion of the class and believe me it is a constant
source of stress on my end as well. Here's why;

I am aware that my class is typically more expensive than most and would like someday to
remedy that somewhat, but the cost of the range and the travel expenses (toll tags,
mileage etc,) are part of the necessary evil. I try very hard to offer something most
Instructors can't (or won't) all in one day (and do it right) and it is what typically brings
people to my door. I know the perception of a long, all day event where you are required
to be in attendance to achieve the end goal is never the best solution in this time
intensive world, and is something we are often not willing to spare (trust me, I'm with
you), and know these are usually my days off when i teach. I'm very sensitive to what my
students are perceiving and am constantly worried about their experience with me.   That
being said, it is in reality JUST ONE DAY and it goes by faster than most realize. I've been
doing this awhile and have gotten comfortable with my system and smoothed out a lot of
rough spots. Ranges are dying out left and right and the ones that are left are not always
the best (or safest) solution. This coupled with some ranges NOT allowing outside
Instructors to use their range for classes has left me a little dry and following the path of
least resistance. I have a very high requirement for safety as well and should not be
confused with a less than professional attitude and a habit of alienating their customer
base and confusing it with a safety issue. There can be a reasonable balance (I've
learned this personally)
In closing I would ask you to trust me to do my thing and know that it is what I feel is the
best and safest current solution available. And remember it is just a day.

                                                                  Thanks
                                                                        Dave

The Garland Public Shooting Range
Is my current range of choice (private classes & stand by back up range)
as they are well established (1969), are open 365 days out of the year, are
very safety conscious (the best I've seen) and are just good people in
general.
Directions are George Bush east to the very end, take Fire Wheel (for
about 1/2 mile) south to Pleasant Valley Rd and go east about a mile, over
the bridge and just beyond the trees look off to the right (quick!)and there
you are.
You get a range card on the first visit ($20.00) that never expires until you
do and from then on out it's $10.00 all day (just don't lose the card!).
Dave

Fair Warning Clause...

Since I have started teaching the class at Sportsman's Warehouse I have attempted to form
relationships with several area ranges and this has been met with less than ideal results.
Everything from liability issues to cost, from enviornmental problems (weather/ flooding) to a
consistant history of unsafe practices or lax range rules. Less than friendly enviornments
and diminishing resources has left me constantly trying to solve this problem. Ranges are
not as plentiful as some might think and the ones that are available may still not be the
overall best choice.
When I say I willl teach a class it is pretty much set in stone (in my mind) and I will do what I
have to do (go where I have to go) to get the job done (hopefully in one day). My only
limitations are what the class will bear and tolerate. Trust me when I say I want to get this part
of the class done as safely and effeciently as I possibly can.
Dave

Elm Fork Shooting Park

This seems to be the best solution on the west side (Sportsman's
Warehouse classes) I have little experience with them as yet but just
recently got in touch with the owners and staff and they seem unusually
friendly in relation to the typical ranges that I run into (this is a good
thing!!!) I keep running into people who use them and they have nothing
but good things to say about them. The down side is they have suffered
from the recent rains (flood plain) and this option could be subject to
change dependent on the rains. I am optimistic however as this has got
to be a temporary "hitch". Range fees are an all day flat rate of $15.00.
Directions can be found online through one of the online map services.